The Community Safety Camera Program (CSCP) has been operating in the Chapel Street entertainment and retail precinct since 2007. In October 2014, the system was renewed and expanded from five to ten closed-circuit (CCTV) cameras.
During 2015, a five-camera network was installed in Toorak Village and in 2016 five additional cameras were installed in the Chapel Street precinct.
CCTV in Stonnington is used as part of a package of crime prevention measures, complementing safety measures such as local policing, liquor licensing, local laws, planning controls, public place lighting and urban design, education programs and initiatives of the Liquor Accord and Community Safety Committee.
The cameras operate in areas where anti-social behaviour or criminal activities are more likely to occur and aim to:
- Enhance public safety
- Prevent and deter crime and anti-social behaviour
- Reduce and remove the fear of crime
- Identify criminal activity and suspects
- Reduce the cost and impact of crime on the community, and
- Assist in the allocation and deployment of law enforcement resources.
Who is responsible?
Council is responsible for the provision, installation and ongoing maintenance of all infrastructure associated with the system. Victoria Police is responsible for the day to day operation of the cameras and the monitoring of the system based at Prahran Police Station. Victoria Police will also use the system for targeted operations from time to time.
Protecting your privacy
The Code of Practice provides an overview of the program and the protocols and procedures that guide Council officers, contractors, Victoria Police and other partners in the program, to ensure its aims are met, and to:
- Ensure the privacy of individuals is protected;
- Ensure cameras are used only for their designated purpose; and
- Protect the rights of individuals.
In addition, signage is installed throughout the precinct, in the vicinity of the cameras, to advise visitors that CCTV is in operation.
Footage is monitored, recorded and stored at the Prahran Police Station. The CCTV system automatically downloads and records data which is retained for a period of 31 days. If no request has been made to view or access the footage during this period the footage is destroyed.
Access to and use of footage is governed by strict protocols and procedures designed to safeguard the integrity and accountability of the data and the program.
Requests from the public in relation to a criminal matter should be directed to:
Prahran Police Station, 396 Malvern Road, Prahran 3181
9520 5200 / firstname.lastname@example.org
The CCTV Steering committee comprised of Council staff, Victoria Police members and relevant key stakeholders is responsible for:
- Overseeing the implementation of the CCTV System and ongoing management;
- Developing an agreed monitoring and evaluation framework to ensure system objectives are being achieved; and
- Considering recommendations of the annual audit.
An independent audit will be undertaken to:
- Report on the management of the CCTV System and ensure adherence to CCTV policies, protocols and procedures;
- Promote public confidence in the CCTV System by ensuring its operations are transparent and subject to public scrutiny; and
- Make recommendations to improve the integrity of the CCTV System.
The Chapel Street Community Safety Camera Network was renewed and expanded in 2014 with the financial support of the State Government. A further expansion of the network in 2016 was supported by the Federal Government through the Safer Streets program.
The Toorak Village Network was installed with financial support from Stonnington Concerned Citizens Association.
Operating and maintenance costs are funded by Council.
In 2014, ten PTZ cameras were installed in the Chapel Street precinct between Toorak Road, South Yarra and Dandenong Road, Windsor in the vicinity of the following intersections:
- Chapel Street and Palermo Street, South Yarra
- Chapel Street and Wilson Street, South Yarra
- Chapel Street and Grey Street, South Yarra
- Chapel Street and Malvern/Commercial Road, South Yarra
- Cato Street Car Park, Prahran
- Greville Street and Grattan Street, Prahran
- Chapel Street and Anchor Place, Prahran
- Chapel Street and High Street, Windsor
- Chapel Street and Union Street, Windsor
- Chapel Street and Peel Street, Windsor
In 2016, a further five cameras were installed in the vicinity of the following locations:
- Prahran Town Hall, Chapel Street, Prahran
- Commercial Road and Grattan Street, Prahran
- Chapel Street and Toorak Road, South Yarra
- South Yarra Station, Toorak Road, South Yarra
- Toorak Road and Punt Road, South Yarra
A three camera network has also been installed in the vicinity of the Elizabeth Street car park providing surveillance of Barry Street and Barry Lane, Prahran.
The map showing the Chapel Street Precinct CCTV locations can be downloaded here:
The CCTV Network was expanded to Toorak Village during 2015. Five cameras were installed in the following locations:
- Toorak Road and Caters Avenue, Toorak
- Toorak Road and Mathoura Road, Toorak
- Toorak Road, Toorak (opposite the late night taxi rank)
- Jacksons Street and Wallace Avenue, Toorak
- Opposite Jackson Street public car park, Toorak
The map showing the Toorak Village CCTV locations can be downloaded here:
Council has developed an evaluation framework and criteria to help assess requests for additional CCTV cameras to expand the Community Safety Camera Program.
The assessment criteria have been developed in consultation with the CCTV Steering Committee and aim provide a consistent approach to requests received from the community and invitations to apply for government funding.
Please find attached the Assessment Criteria(DOC, 294KB) and Request Form(DOC, 296KB) .
Completed request forms should be sent to –
Advocacy, Performance and Improvement
City of Stonnington
PO Box 21
Or emailed to: email@example.com
Enquiries in relation to any aspect of the management, operation or monitoring of the program may be made to:
CCTV Program Manager, City of Stonnington
8290 1333 / firstname.lastname@example.org
If you believe the CSCP has been improperly used against you or someone you know, you can make a formal complaint in writing to:
Privacy Officer, City of Stonnington, PO Box 21, Prahran 3181