Paying your Rates
When do I need to pay my rates?
Council offers the option of either paying by four instalments or as a single lump sum. Ratepayers who elect to pay in full will receive one notice in August.
If electing to pay by instalments, your first payment (as shown on your rates notice) must be paid by 30 September. A reminder notice will be sent before each instalment due date.
The due dates for the 2017/2018 year are:
- 30 September 2017 (instalment 1)
- 30 November 2017 (instalment 2)
- 28 February 2018 (instalment 3)
- 31 May 2018 (instalment 4)
- 15 February 2018 for full payment
How can I pay my rates?
Payment of your rates account can be processed in a variety of ways — from your smart phone, internet, telephone or in person.
Council offers BPAY, payment via Australia Post or the Commonwealth Bank, and payments sent by post. Details of these payment options can be found on your annual rates and charges notice.
Payment can be made at one of the City of Stonnington's customer service centres. Payment by EFTPOS, credit card (MasterCard, Visa, Diners Club and American Express), cheque or cash are accepted.
eServices - direct payment to the City of Stonnington
Ratepayers with a rate notice showing the property number can pay through eServices. This option also allows multiple council bills to be paid in one payment session, i.e. multiple rate notices, or with your animal registration or sundry debtor invoices. This payment option is via Securepay for credit card payments only (Visa, Mastercard, American Express and Diners Club cards).
Pay your Rates through eServices
Payments can be made via the Australia Post Postbillpay portal by your nominated credit card (Visa, Mastercard, American Express and Diners Club cards).
Pay your Rates through Australia Postbillpay
Commonwealth Bank - BPOINT
Payments can be made via the Commonwealth Bank Bpoint portal. This is available to ratepayers with a rate notice showing the BPOINT Biller Code of 20198.
Pay your Rates through Commonwealth Bank - BPOINT
For International payments by phone please call +61 2 9423 5551
Can I have my payments debited from my Centrelink payment?
Yes. Centrepay is a free direct bill paying service available to ratepayers who receive a Centrelink payment. You can arrange to have deductions made via Centrelink to the City of Stonnington to pay your rates.
Please contact our Rates Department on 8290 1220 for further information or visit Centrelink at www.centrelink.gov.au
I can't afford to pay my rates now. What are my options?
If you find yourself in financial difficulty and cannot meet the due date for payment, contact the Stonnington Rates Department as soon as possible. You can request to have an extension of time to pay the amount or you can set up your own payment plan, subject to Council approval. Either option must be requested in writing and can be emailed to firstname.lastname@example.org
Please note that interest does continue to accrue on balances unpaid.