Information and advice for owners corporations

This page includes important information and advice for owners corporations following the implementation of stricter COVID-19 restrictions by the Victorian Government in July.

COVID-19 spreads easily and quickly and ensuring hygiene in high traffic areas of your property is critical to minimise the risk of infection in your property. 

Three key ways that you can minimise the risk of COVID-19 infection in your property are: 

  1. Cleaning high traffic shared common areas and high touch surface areas four times daily, or more often if you believe it is required.
  2. Display Victorian Government COVID-19 awareness materials outlining the importance of social distancing, cough etiquette, enhanced personal hygiene and wearing a facemask, these can be downloaded and printed from the Department of Health and Human Services website.
  3. Provide hand sanitiser in high traffic spaces where practical.

The City of Stonnington environmental health team also strongly recommends the below actions in residential properties. If you have already implemented some or all of these actions, thank you.

  • Immediate closure of any pool, spa, gym sauna facilities shared by owners and / or occupants of the building.
  • Encourage residents and staff to use face masks, especially when visiting busy areas like shopping centres, public transport, markets or any areas where it would be difficult to keep 1.5 metres apart from other people.
  • If you suspect that a resident/s who should be in isolation is not, call the Department of Health and Human Services 24 hour hotline on 1800 675 398.
  • Controls for meal and food deliveries to residents self-isolating – have residents food boxes and groceries delivered to the building manager’s office during business hours and assist in direct door delivery.
  • Management of Uber Eats and delivery services – consider ensuring that drivers are met at the entrance unless resident is a suspected or confirmed case of COVID-19. 
  • Strict advice to residents to adhere to the restrictions on the number of social visitors.
  • Ensure that any person showing any signs of being unwell, this includes, but not limited to, mucus from the nose, coughing or sneezing, sore throat, or high temperature is asked not to visit the building manager or use any communal facilities.
  • Ensure residents and staff are implementing social distancing (1 person per 4 square metres) in communal areas – this may include limiting the number of people in an elevator to one.
  • Encourage all residents and staff to stay inside and out of communal areas, this includes congregating within the building parameters.

The Department of Health and Human Services website has a lot of information about how to stop the spread of COVID-19, including educational materials to display in your building and guidelines for people in isolation.

This is a stressful time for our community and the City of Stonnington’s environmental health team is here to support you and provide assistance and guidance, contact the team via or 8290 3393.