Rates and financial support during COVID-19


Our Rates Financial Hardship Policy(PDF, 670KB) can provide support for people unable to pay their rates, this may include deferral of rates, interest waiving or payment arrangement options.

In addition to this policy, a number of additional support measures(PDF, 571KB) are in place to support people and businesses experiencing hardship due to COVID-19.

To apply for assistance paying rates:

Complete and submit an application(PDF, 71KB)

If your request relates to paying other City of Stonnington fees or charges, email finassist@stonnington.vic.gov.au outlining your hardship and contact details and we will contact you. 

Financial counselling 

Anyone experiencing financial difficulty is also encouraged to utilise financial counselling and other support services. Free, confidential and independent advice is available from Consumer Affairs Victoria and Financial Counselling Australia