Rate relief and financial support
Council has a number of support measures in place for people experiencing difficulty in paying rates, fees or charges. This is an incredibly challenging time for our entire community and support is available.
Australian Red Cross
Financial relief including Extreme Hardship Support Program to meet urgent needs during the COVID-19 pandemic.
Escaping Violence Payment
The Escaping Violence Payment program is available for people 18+ who have recently experienced family violence, have a changed living situation and are experiencing financial stress.
Moneysmart financial assistance
Find government financial support for those impacted by COVID-19.
Energy bill relief for concession card holders
This $250 power saving bonus provides direct support to vulnerable Victorian households experiencing energy bill stress due to COVID-19.
Good Shepherd helps people achieve financial independence with financial assistance services and a financial independence hub.
Gambler's Help provides free and confidential advice 24/7 to assist people experiencing gambling problems as well as those close to them who are affected by their gambling. Their helpline number is 1800 858 858.
National Debt Helpline
If you are having financial difficulties, visit the National Debt Helpline COVID-19 Financial Survival Guide or call at 1800 007 007. You can speak to a financial counsellor for free and get advice.
Australian Taxation Office (ATO)
Find information about ATO measures and support during COVID-19.
Head to our Helping Businesses navigate COVID-19 page for support and advice for businesses dealing with the impact of COVID-19.
Circuit Breaker Business Support Package
The Victorian Government has launched the $250 million Circuit Breaker Business Support Package to assist small to medium businesses and sole traders, under the circuit breaker restrictions announced on 27 May 2021.
Small Business COVID Hardship Fund
The program offers grants of $14,000 to eligible small and medium businesses, including employing and non-employing businesses. This program will allow more businesses who have previously not received support, to receive financial relief.
Business Costs Assistance Program Round Two
The Victorian Government’s Business Costs Assistance Program Round Two assists eligible small to medium businesses in sectors most affected by the May-June 2021 COVID-19 restrictions in Victoria.
Business Costs Assistance Program grants and top-up payments
An overview of grants and top-up payments delivered as part of the Business Costs Assistance Program.
Business recovery and resilience mentoring
This government business mentoring program provides mentoring sessions to eligible small business owners to help with their COVID-19 recovery.
COVIDSafe Deep Cleaning Rebate
Rebates to help businesses cover the cost of cleaning after closing a worksite due to a suspected or confirmed coronavirus (COVID‑19) case.
Victorian Events Support Package
The $20 million dedicated Victorian Events Support Package will support event organisers, hosts and suppliers as they manage the ongoing impacts of the COVID-19 pandemic.
Victorian Small Business Commission
Commercial tenants struggling with rent payments will benefit from rent relief, with the Victorian Government having finalised new regulations and broadened eligibility.
Sporting Club Grants Program
This program provides grants to assist recreation and sporting clubs that incurred financial loss during lockdown in Victoria.