Stonnington Libraries Service Update

Published on 24 February 2021

web service update.png

Visiting us

These libraries are open 10am – 5pm from Monday to Friday and 10am – 1pm on Saturday with longer hours on select days:

Malvern Library 
 Tuesdays, 10am – 7pm
Saturdays, 10am – 5pm

Toorak/South Yarra Library
 Wednesdays, 10am – 7pm
Saturdays, 10am – 5pm

Prahran Square Library
 Thursdays, 10am – 7pm

When visiting us, we will greet you at the door to record your details for contact tracing purposes. See tab below for our Conditions of Entry when visiting our libraries.
 
Copying, scanning, printing, and print newspapers are not yet available at our libraries.

Phoenix Park Library is currently closed until early May.

We are working to open a pop-up library service point at the Phoenix Park Community Centre. We will provide an update once the pop-up library service point is open. 

There is no rush to return items. You are welcome to return items to other branches if you wish. One the service point is open, you can collect reserved items ready for pick up.

Find out more about the building works.

Returning items

You can return items at all hours across our libraries*.  We have re-introduced standard loan durations. Please return your long-term loans so we can make them available for others to borrow.

Overdue charges do not apply.

*After hours return chutes are not available at Phoenix Park Library while it is closed for building works.

Below is a quick summary of what’s available right now. We will update this as services become more available. Check out the frequently asked questions below or contact us if you have a question.

Current Services

 SLIS Service Update Infographic 24 February 2021.png

Conditions of Entry

 
4 February conditions of entry.png

 

Frequently asked questions

Can I book a public computer?

Public computers are available at Malvern and Toorak/South Yarra Libraries. There is a limit of 1 hour per person per day. Bookings are required.

 

 

Are regular library programs being held?

We continue to deliver a range of online programs and events that you can enjoy from home. Prahran Square Library is hosting outdoor events in the Square. 

Programs are in line with COVID-Safe conditions. Physical distancing and contact tracing are required.

Visit our What's On page for more information on upcoming programs.

 

Can I book/hire a library meeting room?

No. Library meeting rooms are not available for the time being.

Do I need to return items? Do I need to renew items?

We have re-introduced standard loan durations. Please return your items on their due dates so we can make them available for others to borrow.

What do I do if I need help accessing my account and/or eLibrary collections.

Contact us and a staff member can assist you with your enquiry. 

What hygiene practices and safety protocols are in place?

Our libraries have strict hygiene and physical distancing rules in place. This means:

  • A limited number of people can visit each library at any one time.  Physical distancing and strict hygiene rules will be in place as per State Government requirements.
  • A library staff member greets you as a concierge at the door to manage visitor numbers.
  • All physical collections items undergo quarantine upon return. 

Items you recently returned may still show on your account for a few days due to quarantine safety requirements. Overdue charges do not apply.

Please follow staff instruction and signage in our libraries. Be respectful of the rules that are in place to keep everyone safe.

Am I eligible for the Vulnerable Communities, Library Delivery Service?

We provide a home delivery service for vulnerable members of the Stonnington community. Read more about the Vulnerable Communities, Library Delivery Service. Find out if you qualify to receive this service.

 

I’m a Prahran Library member, what should I do?

While Prahran Town Hall undergoes renovations, Prahran Library has moved to Prahran Square.

You can browse, borrow and read from popular collections. You can also collect your reservations, return items and use the free WiFi.

The library hours are:

Monday to Wednesday, 10am - 5pm
Thursday, 10am - 7pm
Friday, 10am - 5pm
Saturday, 10am - 1pm.

 

View the City of Stonnington's COVID-19 update for information on what's open, what's closed and how you can help slow the spread of coronavirus. Visit the Department of Health and Human Services for general information on COVID-19, including information for people with disability. See SBS for COVID-19 information in your language.

 

Tagged as:
Back to top