Stonnington Libraries Service Update

Published on 17 January 2022

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Stonnington Libraries and the Stonnington History Centre will be closed Wednesday 26 January for the Australia Day public holiday
Our libraries are open and the Stonnington History Centre is open for pre-booked appointments.
When visiting, in line with current government requirements:
  • All persons aged 18+ years must show proof they are fully vaccinated to our COVID Check-in Marshal (unless a valid medical exemption applies), and check in via the Service Victoria app to attend Stonnington operated facilities, services and buildings.

  • Face masks must be carried and worn according to statewide settings (unless a medical exemption applies).

  • Please stay 1.5m apart from people not in your household.

Please stay home if you are unwell, currently isolating or awaiting the result of a COVID-19 test.


Important information about returning to our libraries

In order to comply with government restrictions, you will need to show your double-vaccination status to our COVID Check-in Marshal upon checking in unless you can provide an official medical exemption.

For details on how to show proof of vaccination please visit the COVID-19 digital certificate page on the state government website. 

If you do not have a smart phone, you can ask an authorised medical practitioner (e.g., GP) to print your COVID-19 digital certificate or immunisation history statement. Or you can call Services Australia on 1800 653 809 and ask them to send your Immunisation History Statement to you. 

You can also print your COVID-19 digital certificate at home through the MyGov portal.  

Tips for downloading your Covid-19 vaccination certificate

Setting up a MyGov account  

  1. Search ‘myGov’ on your internet browser and choose ‘Create a myGov account’ (on the right hand side of the screen. 
  2. Agree to the terms of use 
  3. Enter your email address 
  4. Enter the code sent to your email address 
  5. Enter your mobile number 
  6. Enter the code sent to your mobile number 
  7. Create a password 
  8. Select three secret questions to keep your account secure 
  9. Your account is now created and ready to use 

View a video tutorial on the Service Victoria website.

Linking your Medicare account  

  1. Log in to your myGov account 
  2. Scroll down to ‘your services’ and click the icon to link your first service. If you have already linked a service, go to step 3. Your name must match the previously linked service 
  3. Select Medicare 
  4. Agree to the terms of use 
  5. Have your Medicare card ready. Select ‘I’m listed on a Medicare card’. You can use a linking code but this must be received over the phone or at a service centre 
  6. Enter your Medicare card number without gaps 
  7. Enter the number against your name on the card 
  8. Enter your name and address details 
  9. Answer the questions to prove your identity. 
  10. Select Next. Your Medicare account is now linked to your myGov. 

View a video tutorial on the Services Australia website. 

Accessing your COVID-19 Vaccination Certificate on myGov  

  1. Log in to your myGov account 
  2. Select Medicare under ‘Services’ 
  3. Click on ‘View Proof’ in the ‘Proof of Vaccinations’ icon 
  4. Click ‘View History’ 
  5. Click ‘View COVID-19 digital certificate to see/download/store a PDF version 

View a video tutorial on the Services Victoria website. 

Downloading Medicare Express Plus app on your device  

  1. Visit the Apple Store (for iPhones/Apple devices) or the Play Store (for Android) and download Express Plus Medicare 
  2. Open the App 
  3. Select Sign in 
  4. Read and accept the terms of use 
  5. Enter your myGov log in details 
  6. Create or use your myGov PIN 

For more information, visit the Services Australia website

Sharing your digital COVID-19 Vaccination Certificate  

Download the Service Victoria app from either the Apple store of the Play Store. You do not need an account. 

From Express Plus Medicare

  1. Open the App and tap ‘immunisation history’ 
  2. Tap ‘share certificate’ 
  3. Tap ‘share with Service Victoria’ 
  4. Read and accept the terms and conditions 
  5. Tap ‘add certificate’ 
  6. Your digital COVID-19 Vaccination Certificate is now linked to your Service Victoria app 

From Service Victoria app

  1. Make sure your app is updated 
  2. Open the App and tap ‘add certificate via myGov’ 
  3. Log in to your myGov account 
  4. Scroll to proof of COVID vaccination 
  5. Tap ‘go to Medicare’ 
  6. Tap ‘share with check-in app’ 
  7. Select Service Victoria 
  8. Read and accept the terms and conditions 
  9. Tap ‘add certificate’ 
  10. Your digital COVID-19 Vaccination Certificate is now linked stored in your Service Victoria check-in app 

Troubleshooting for Android phones 

If you cannot link, clear the cache and data from the app first, then link. Note: it will wipe your check-in history for the last 28 days. If you want a record of your check-in history we suggest jotting it down or taking a screen shot of it beforehand.   

  1. Go to your phone’s settings and select Apps. 
  2. Scroll to Service Victoria and tap to select.  
  3. Tap ‘Force Stop’ 
  4. Select ‘Storage’ and then ‘Clear Cache’ 
  5. Select yes to any prompts 
  6. Open Service Victoria app again and start at ‘Add certificate’ 



Events and programs

We continue to present programs and events for a range of ages, abilities and interests. Discover What's On at our libraries and History Centre.


Our eLibrary is available. Explore eBooks, eAudiobooks, eMagazines, eReference as well as film and music streaming services. 

To keep up-to-date with the latest news and updates, please visit our websitesubscribe to our newsletter or follow us on FacebookInstagram and Twitter.

View the City of Stonnington's COVID-19 update for information on what's open, what's closed and how you can help slow the spread of coronavirus. Visit the Department of Health for general information on COVID-19, including information for people with disability. See SBS for COVID-19 information in your language.



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