Disability Directory


Useful external directories

Carer Gateway is a national online and phone service that provides practical information and resources to support carers. The interactive service finder helps carers connect to local support services

Clickability is an Australian disability service directory that features ratings and reviews from the people who actually use the services. Click here to find and review services.

You can find National Disability Insurance Scheme (NDIS) services and information listed below.

Brotherhood of St Laurence  is partnering with the National Disability Insurance Agency (NDIA) to deliver Local Area Coordination (LAC) services for the National Disability Insurance Scheme (NDIS) across North East Melbourne, Hume Moreland and Bayside Peninsula areas. 

Please find NDIS Service Providers Victoria wide.

Alfred Health Carer Services

Various across ten LGA’s in the Southern Region.

T: 1800 052 222



Supports carers in Melbourne's south by providing information, support, and access to respite and other community services.

NDIS Provider

Alfred Hospital – Psychiatric Services


T: 1300 363 746

After hours
T: 9076 3912


Provides a range of acute hospital care, community treatment and continuing care programs.





24 Drummond Street

Carlton 3053

T: 9657 1600



Information, referral and advocacy services regarding autism spectrum disorders.


Ambleside Tours

34 Stoda Street

Heathmont 3135

T: 9720 9800


F: 9729 5493



Offers fully escorted and aided theatre parties, day trips and trips within Australia for persons with a wide range of disabilities

AMIDA – Action for More Independence & Dignity in Accommodation

First Floor, Suite 1.11 Ross House

247 Flinders Lane

Melbourne 3000

T: 9650 2722



Advocacy service for appropriate housing options

Arts Access Victoria

222 Bank Street

South Melbourne 3205

T: 9699 8299

F: 9699 8868



Offers a range of programs and focuses on building the capacity of the arts, disability, and community and education sectors to deliver increased and improved opportunities for arts and cultural participation for people with a disability.

NDIS Provider

Australian Home Care Services

1183 Toorak Road

Camberwell 3124

T: 9835 9100



Personal, respite, planning and shared accommodation support services.

Autism Family Support Association Inc.

PO Box 3328

Wheelers Hill 3150

T: 0421 642 364



State wide, voluntary parent based network raising the concerns of families with a family member with Autism, Asperger’s Syndrome and PDD-NOS.

Autism Spectrum (Aspect) Australia



T: 1800 277 328



Offers services across Australia for people with Autism and other disabilities. Services include assessments, early intervention programs, educational outreach, positive behaviour support, adult services – choose & connect, parent support and cultural and Indigenous support.

NDIS Provider

Anxiety Disorders Association of Victoria



PO BOX 625

Kew 3101

T: 9853 8089

F: 9853 8021



Provides support, information and resources to individuals suffering from or affected by anxiety, depression, and related issues.

Anxiety Recovery Centre Victoria (Arcvic)

292 Canterbury Road

Surrey Hills 3127

T: 9830 0566 (office), or T: 03 9830 0533 (OCD and anxiety helpline)

T: 1300 269 438




Support, information, education and recovery services for people and families affected by anxiety and obsessive compulsive disorders (OCD).

Association for Children with Disability

Suite 1

587 Canterbury Road

Surry Hills 3127

T: 9818 2000


Advocacy, information and support to families with a child with a disability.

Better Hearing Australia

5 High Street

Prahran 3181

T: 1300 242 842



Support with all aspects of hearing loss management and communication, including screening and testing, information about hearing technology and education.


54 Railway Road

Blackburn 3130

T: 9845 2952

T: 1800 677 579



Responds to the immediate needs of the families and friends of those who are living with an acquired brain disorder. Supports include diagnosis support, peer support, respite, case management information and referrals.

Brain Injury Matters (BIM)

Level 4 Ross House

247 Flinders Lane

Melbourne 3000

T: 9639 7222



Facilitates self-advocacy and community education for people living with an Acquired Brain Injury (ABI).

Blind Citizens Australia

Ross House

Level 3

247 – 251 Flinders Lane


Toll Free: 1800 033 660

T: 9654 1400

Fax: (03) 9650 3200


Individual and systemic advocacy on issues affecting people who are blind or vision impaired.

Blind Sports Victoria

454 Glenferrie Road

Kooyong 3144

T: 9822 8876



Create, develop and support sporting and recreational activities for people who are blind or vision impaired.

Carer Card Victoria


T: 1800 901 958


Offers discounts and benefits including free public transport on Sundays for eligible Victorian carers.

Care Choice


T: 1300 737 942


Provides personal, community, respite, home care and a range of other supports to people with disability.

Carers Victoria

Level 1

37 Albert Street

Footscray 3011

Free call 1800 242 636

TTY: 9396 9587



Provides advice, information and support to carers to improve their health, wellbeing, capacity and resilience.

Cerebral Palsy Support Network (CPSN)

525 High Street

Preston 3072

T: 9478 1001

T: 1300 277 600



Provides information and support services to people living with cerebral palsy and their families across Victoria.

Communication Rights Australia (CAUS)

Unit 4

3 Tuck Street

Moorabbin 3189

T: 9555 8552

F: 9555 8948



Provides advocacy and information to people with little or no speech, their carers and support workers.

Companion Card

GPO Box 4987

Melbourne 3001

T: 1800 650 611



The Companion Card is a tool to assist organisations that charge an admission or participation fee to comply with existing anti-discrimination legislation. The Companion Card is issued to people with a significant, permanent disability, who can demonstrate that they are unable to access most community activities and venues without attendant care support.

Connections (Uniting Care)

51 Princes Highway

Dandenong 3175

T: 8792 8999



Offers a broad range of support programs and services to help families, children, individuals and young people in need that live in south-east Melbourne.

Continence Foundation of Australia

30-32 Sydney Road

Brunswick 3056

T: 9347 2522



Provides information on funding, referral and products. We also offer free resources for individuals, carers and professionals to help treat weak bladder, leakage, constipation and bedwetting.

Currajong School

90 Darling Road

Malvern East 3145

T: 9571 7869



Independent special, co-educational school with classes from Prep to Year 8. The criteria for enrolment are social, emotional and behavioural disorders, and the length of placement is three years (longer if required).

Cystic Fibrosis Victoria

80 Dodds Street

Southbank 3006

T: 9686 1811



Provide advocacy, support and information services to people living with cystic fibrosis and their families. Also conducts awareness programs for the general public and promote cystic fibrosis research.

Deaf Victoria Inc

340 Albert Street

East Melbourne

T: 0431 476 721 (SMS only)



Advocacy, information and support to Deaf individuals and groups of people.

Disability Advocacy Resource Unit (DARU)

Level 8

128 Exhibition Street


T: 9639 5807




State-wide service resourcing the disability advocacy sector in Victoria.

Disability Discrimination Legal Service Inc (DDLS)

2nd Floor

247 Flinders Lane

Melbourne 3000 

T: 9654 8644

F: 9639 7422

TTY: 03 9654 6817



Free legal services to people with disability who have experienced discrimination due to their disability.

Disability Justice Advocacy

Unit 2 28A Albert Street

Preston 3072

T: 9474 0077

Toll Free: 1800 808 126


Independent advocacy for people who have ongoing support needs as a result of disability

Disability Resources Centre Inc. (DRC)

South East Outreach

186 Foster Street East

Dandenong 3175

T: 9791 4870


Membership-driven organisation managed by people with disabilities.   Provides individual advocacy for adults with disability and work on systemic issues.

Disability Services Commissioner (DSC)

Level 30

570 Bourke Street

Melbourne 3000

T: 1300 728 187

TTY 1300 726 563





Independent statutory body providing support and advice to people with complaints about a disability service, including services funded by the NDIS.

Disabled Motorists Australia

2A Station Street

Coburg 3058

T: 9386 0413




Offers information, referrals and support on all transport and mobility issues, short term accommodation at our premises in Coburg and member discounts.

NDIS Provider

Domestic Violence Resource Centre Victoria

292 Wellington Street

Collingwood 3066

T: 9486 9866



Initial telephone support, referral and information for people who experience domestic violence.

Down Syndrome Victoria

18/71 Victoria Crescent

Abbotsford 3067

T: 1300 658 873



Provides parents, families, professionals and friends of people with Down syndrome with support, encouragement, information and resources.

NDIS Provider


20 Melbourne Street

Ringwood 3134

T: 1300 003 224


Provides a range of personal, accommodation, community, respite, carer support and information services.

NDIS Provider

Early Education Program for Hearing Impaired Children

2 Francis Street

Brighton East 3187

T: 9596 6830

F: 9596 6845



Evidence-based family centred early intervention services for children with permanent hearing loss.

NDIS Provider

Eating Disorders Victoria

Level 2

Collingwood Football Club Community Centre

Cnr Lulie and Abbot Streets

Abbotsford 3067

T: 1300 550 236

F: 9417 6598



Aims to change the stigma associated with eating disorders and spread a message of hope. Services include information and referrals, media engagement and stigma reduction.

Epilepsy Australia

T: 1300 852 853



Provides support, counselling and information for people living with epilepsy.

Epilepsy Foundation Victoria

587 Canterbury Road

Surrey Hills 3127

T: 8809 0600

F: 9836 2124



Epilepsy Foundation provides services to people living with epilepsy and their families, and works to raise awareness of epilepsy in organisations and the broader community to reduce the stigma and create a more welcoming and inclusive society.

Expression Australia

 Level 4

370 Albert Street

East Melbourne 3002

T: 9473 1111

F: 9473 1122

TTY: 9473 1199



 Referral, advice and support for deaf and hard of hearing adults in Victoria.

NDIS Provider

Extended Families

Suite 1

95 Bell Street

Coburg 3058

T: 9355 8848

F: 9354 9404



Provide volunteer support to children and young people with a disability and their families who require flexible support, are keen to establish strong connections in community life and require practical assistance in their day-to-day lives. Also runs a range of programs to reduce isolation and provide carers with some respite.

NDIS Provider

Fair Work Ombudsman

414 La Trobe Street

Melbourne 3000

T: 13 13 94

TTY: 1800 555 677 then ask for 13 13 94



Provides information and advice about workplace rights and obligations. Receives, investigates and helps resolve complaints.

Guide Dogs Victoria

2-6 Chandler Highway

Kew 3101

T: 9854 4444



Breed and train guide dogs and provide a wide range of mobility services.

Haemophilia Foundation Australia

7 Dene Avenue

Malvern East 3145

T: 9885 7800

Toll free: 1800 807 173

F: 9885 1800



Representation, advocacy, education and the promotion of research regarding bleeding disorders.

Human Rights Law Resource Centre

Level 17

461 Bourke Street

Melbourne 3000

T: 8636 4450

F: 8636 4455


Aims to protect and promote human rights in Australia and in Australian activities overseas using an integrated strategic combination of legal action, advocacy, research and capacity building.

IMVC (Inner Melbourne VET Cluster)

Level 1 

71 Palmerston Crescent

South Melbourne 3205

T: 9686 2354



Delivers the National Disability Coordination Officer (NDCO) Program which assists people with disability access and to participate in tertiary education and subsequent employment.

Inclusion Melbourne

67 Sutherland Road

Armadale 3143

T:9509 4266



Personalised support, education and advocacy services for adults with intellectual disability.

Independence Australia

46/9 Ashley Street

West Footscray 3012

T: 1300 704 456



Provides a wide range of services including in-home support, accommodation, case management, respite, psychology and support groups.

NDIS Provider

Star Health

240 Malvern Rd 

Prahran 3181

T: 9525 1300

F: 9696 7228


Bulk billing GP clinic, health education, family support, counselling, women’s health, dental, hydrotherapy, physiotherapy and a broad range of other community health services.

NDIS Provider

Interact Australia

267 - 269 High Street

Preston 3072

T: 8650 7000

F: 8650 7077



Day services, respite, recreation, personalised support, counselling and employment services for people with disability.

Jewish Care Victoria

Main Office

619 St Kilda Road

Melbourne 3004

T: 8517 5777



Provides community and individual support with respite and activities, carer support, accommodation support and counselling.

NDIS Provider

Job Access


T: 1800 464 800



Commonwealth program to provide information, support and resources to increase employment of people with disability.

Launch Housing

112 Chapel Street

St Kilda 3182

Toll free: 1800 048 325 www.launchhousing.org.au

Homelessness prevention, assistance with public housing information, advocacy and referrals, transitional housing and emergency financial assistance.

NDIS Provider

Limbs 4 Life

5/321 Balwyn Road

Balwyn North 3104

T: 1300 782 231



Limbs 4 Life supports amputees, their families and primary care givers by providing pathways to information, programs and services.


1287 Malvern Road

Malvern 3144

T: 8573 4888

F: 8573 4887



Residential, nursing and support services for aged, disadvantaged and people with disability.

NDIS Provider

Mind Australia

PO Box 952

Heidelberg 3084

T: 9455 7000



Offers a range of community and residential services in Victoria including information and advice, personalised support, residential services, family and carer services, group support, care coordination and psychological services.

NDIS Provider


928 Nepean Highway

Hampton East 3188

T: 8552 2222





Personal and community support services including respite, ISP management, youth services and supported accommodation for people with disability in Southern Melbourne.

Motor Neurone Disease (MND) Victoria

265 Canterbury Road

Canterbury 3126

T: 9830 2122

Toll Free: 1800 806 632

F: 9830 2228



Provides a range of services across the state to support people with MND, their carers, family, friends and health professionals through the provision of information, advice, practical assistance and personal support.

Multiple Sclerosis Society of Victoria


Toll Free: 1800 042 138



Information, referral and advocacy services regarding multiple sclerosis.

NDIS Provider

Multi Purpose Taxi Program

1 Spring Street

Melbourne 3000

Toll Free: 1800 638 802


THE Multi Purpose Taxi Program (MPTP) assists with the travel needs of people with severe and permanent disabilities by offering subsidized taxi fares.

Muscular Dystrophy Association (MDA)

111 Boundary Road

North Melbourne 3051

T: 9320 9555



Provides a range of community support and respite activities.

Noah’s Ark

1283 Malvern Road

Malvern 3144

Toll Free: 1800 819 140


Offers a range of services and programs that support children aged 0-8 with a range of disabilities, developmental delays and their families. Support is also provided for children’s development through our Early Childhood Intervention Services (ECIS) and facilitating inclusion in education through the Inclusion and Professional Support Program (IPSP).

NDIS Provider

Nightlife Disability Services

3 Taylor Street

Moorabbin 3198

T: 9532 5455



Support for people with disability for evening and overnight care needs in Southern Melbourne.

Office of the Public Advocate

Level 1

204 Lygon Street

Carlton VIC 3053

T: 9603 9500



Provides services to people with disability (specifically intellectual impairment, mental disorder, brain injury or dementia) living in Victoria. These services include guardianship, advice, education, information, research, advocacy and support.

Out Doors Inc

231 Napier Street

Fitzroy 3065

T: 9417 2111

F: 9417 2163



A statewide community managed mental health organisation that uses the outdoor environment as the means of delivering a range of adventure, recreation and respite programs to people living with a mental illness.

Parkinson’s Victoria

587 Canterbury Road

Surry Hills 3127

Toll Free: 1800 644 189

T: 8809 0400



Provide information, education, advice and peer support services to improve the quality of life of the Parkinson’s community.

Parks Victoria

Level 10

535 Bourke Street

Melbourne 3000

T: 13 19 63


Information on accessible and inclusive parks, camping, picnic spots and walking tracks.

Phoenix Park Neighbourhood House

22 Rob Roy Road

Malvern East 3145

T: 9530 4397



Offers a range of programs and courses accessible for people of all abilities.

Prahran Community Learning Centre (PCLC)

40 Grattan Street

Prahran 3181

T: 9510 7052


Provides adult and child education, support and recreational opportunities to people of all abilities.

Royal Automobile Club of Victoria (RACV)


T: 13 72 28


Member based roadside assistance for vehicles, wheelchair and mobility scooters.

Royal Victorian Eye and Ear Hospital

32 Gisborne Street

East Melbourne 3002

T: 9929 8666

F: 9663 7203



Provides a wide range of support from over 50 different outpatient clinics for the diagnosis, monitoring and treatment of vision and hearing loss and provides a 24 hour emergency eye and ear, nose, and throat health service.

Riding Develops Abilities Victoria (RDAV)

State Office

400 Epsom Road

Flemington 3031

T: 9258 4730



Enables individuals with a variety of disabilities, ages and backgrounds to develop independence, a sense of freedom and to reach their equestrian goals, through adaptive coaching techniques and equipment.

Sane Australia

PO Box 226

South Melbourne 3205

T: 9682 5933



Supports Australians affected by mental illness through education, research, and stigma reduction campaigning.


Level 2

302 Burwood Road

Hawthorn 3122

T: 1300 042 673

F: 9843 2030



Provides advice, resources, service and equipment to people with complex communication needs. Community education and an accessible information service are also available.

NDIS Provider

Southern Autistic School

12 Margaretta Street

Bentleigh East 3165

T: 9563 8139

F: 9563 8415



Provides educational opportunities for students with Autism in the Southern region of Melbourne.

Spina Bifida Foundation of Victoria

Level 4 Ross House

247 Flinders Lane

Melbourne 3000

T: 9663 0075



Provides members and the community with a wide range of resources for living with, managing, and preventing spina bifida.

 St John of God

 Level 2

10 Jamieson Street

Cheltenham 3192

 T: 1300 002 226 www.accorddisability.org.au/  PROVides support for adults to live independently or with support, case management, employment support, respite and accommodation services.

STAR Victoria

Level 2, Ross House
247 Flinders Lane
Melbourne 3000

T: 9650 2730

F: 9650 6947


Advocacy and support for people with disability, their families and carers.

Statewide Autistic Services Inc (SASI)

54-58 Wells Street

Frankston 3199

T: 9773 6044



SASI offer a range of services to people with Autism Spectrum Disorders, their families, and the community. Services include accommodation, day services, community based recreation and respite, children's residential respite and education and networking for families and carers.

NDIS Provider

Statewide Equipment Program (SWEP)

PO Box 1993

Bakery Hill, VIC 3354

T: 1300 747 937

F: 5333 8111



Provides Victorian people with disability subsidised aids, equipment and home and vehicle modifications to enhance their independence and facilitate community participation.

NDIS Provider

Stonnington Libraries

340 Toorak Road

South Yarra


180 Greville Street



1255 High Street



30 Rob Roy Road

Malvern East (Phoenix Park)

T: 8290 8000



T: 8290 3344



T: 8290 1366



T: 8290 4000


Free internet access, information and a range of activities suitable for all people.

Stroke Association of Victoria

PO Box 2260

Hawthorn 3122

T: 9670 1117




A member-based organisation providing a number of programs and support groups assisting people around Victoria to re-engage with their community post clinical care.

Tenants Union Victoria

55 Johnston Street

Fitzroy 3065

T: 9416 2577




Provides advice, assistance and advocacy for tenants of private and public residential properties, and residents of rooming houses and caravan parks in Victoria, Australia.

Tinnitus Association of Victoria

4 Saville Street

Ferny Creek 3786

T: 0423 203 296

T: 0427 849 885



Provides a range of support services, including 'Tinnitus Management Seminars' and a telephone counselling service to enable people to learn to successfully manage their tinnitus.

Travellers Aid

Available at Southern Cross and Flinders Street train stations

T:  9654 2600

F: 9654 1926



Travellers Aid Access Service (TAAS) provides free personal care for travellers with disability. Other services include hired Mobility Equipment, companions to medical appointments, accessible facilities and resting places for travellers.

NDIS Provider

 Uniting Care

221 Chapel Street

Prahran 3181

T: 9692 9500

F: 9510 9627


 Uniting Care is a specialist employment service that assists people who are affected by illness or disabilities to return to suitable paid work.

NDIS Provider

Very Special Kids

321 Glenferrie Road

Malvern 3144

T: 9804 6222

F: 9822 1252



Cares for children with life-threatening conditions by providing a children’s hospice and professional family support services.

NDIS Provider

Victorian Advocacy League for Individuals with a Disability (VALID)

235 Napier Street

Fitzroy 3065

T: 9416 4003

F: 9416 0850



State Government funded advocacy group for adults with intellectual disabilities and their families.  Managed by an independent Committee made up of people with disability, family members and concerned citizens.

NDIS Provider

Victorian Equal Opportunity and Human Rights Commission

Level 3

204 Lygon Street

Carlton 3053

T: 1300 292 153 (Enquiries)

TTY: 1300 289 621



Information, education, consultancy services on equal opportunity and human rights and responsibilities under the law. Telephone enquiry support and resolution services for people who may experience discrimination are also available.

Victorian Mental Illness Awareness Council (VMIAC)

Building 1

22 Aintree Street

Brunswick East 3057

T: 9380 3900


Advocacy, support and education for people experiencing mental illness.

NDIS Provider

Villamanta Disability Rights Legal Service

Deakin University

Waurn Ponds Campus

Building 1B Level 3

75 Pigdons Road

Waurn Ponds 3216

T: 1800 014 111

T: 03 5227 3383 

TTY: 133 677 ask for 03 5227 3338

F: 03 5245 7337




State-wide Community Legal Centre that works only on disability related legal issues and aims to empower Victorians with intellectual and other disability with knowledge of the law and legal system. 

Vision Australia

454 Glenferrie Road

Kooyong 3144

T: 1300 84 74 66



Offers a range of accredited training and education programs to benefit people who are blind or vision impaired and people who support those who are blind or vision impaired.

NDIS Provider

We Care Staffing Solutions

Suite 2

13-15 Thompson Street

Frankston 3199

T: 9770 6372



Melbourne-wide service providing disability and aged care support staff to individuals and organisations. 

NDIS Provider


 Suite 8

602 Whitehorse Road

Mitcham 3132

 T: 1300 111 400  www.wellways.org.au

OFFeres a wide range of servies and programs to people with mental illness, and various disabilities and support for families, friends and carers of people with mental illness.

NDIS Provider

Wesley Mission Victoria

Level 8

505 Little Collins Street

Melbourne 3000

T: 9662 2355



Support for people with neurological conditions, supported accommodation, community inclusion and independent living support.

NDIS Provider

WISE Employment

Level 2

159 High Street

Prahran 3181

T: 9514 8700

F: 9514 8731



Employment services for people with disability.

Women’s Information and Referral Exchange (WIRE)

372 Spencer Street

West Melbourne 3003

T: 1300 134 130

T: 8326 7100



Offers free and confidential support, information and referrals on issues such as family relationships and legal issues; domestic/family violence; housing and homelessness; emotional well-being; mental health—anxiety, fear, stress and depression; and job search, study options and community volunteering.

Women with Disabilities Australia (WWDA)

PO Box 407

Lenah Valley TAS 7008

T: 0438 535 123




A national peak organisation which aims to improve participation of women with disabilities in social, economic, political and cultural life.

NDIS Provider

WOW Tours

T: 9890 2859



Provides short breaks which are supported by qualified staff and cater for all abilities.

NDIS Provider


Level 14

595 Collins Street

Melbourne 3000

T: 9666 4500



Accommodation, case management, day services, education and training, self-advocacy, therapy, carer support, communication and assistive technology and more.

NDIS Provider

Youth Disability Advocacy Service (YDAS)

Level 2

180 Flinders Street

Melbourne 3000

T: 0429 964 859



State-wide free advocacy service offering individual advocacy for people aged 12-25 with disability.

NDIS Provider