Prior to 2017, Council asked Tenix (Council’s third party parking contractor) to provide a recommendation in relation to parking infringement reviews prior to a Council officer making a decision on each review request.
In 2017, Council removed Tenix from providing recommendations and conducted the entire internal review of parking infringements itself.
Council amended its process to ensure that there was no risk of non-compliance with the laws in place regarding the contracting of third parties for assistance with internal reviews.