Report a tree

If you are concerned about the health or safety of a tree in your neighbourhood or local park please contact us via one of the options below.

  • report a fallen tree or branches
  • request a tree assessment
  • request pruning or removal
  • report a stump or dead tree
  • report root problems

 

Online

Step 1.What you need

Please have the address or location details of the tree handy.

Step 2.Report online

Report a tree now

Phone

Step 1.What you need

Please have the address or location details of the tree handy.

Step 2.Report by phone

Call our 24-hour service centre on 8290 1333 

Email

Step 1.What you need

Please have the address or location details of the tree handy.

Step 2.Send an email

Email our Customer Service team

In person

Step 1.What you need

Please have the address or location details of the tree handy.

Step 2.Visit a Service Centre

Visit one of our Customer Service Centres between 8.30am and 5pm, Monday to Friday.