Request a bin

Ordering a bin for your household 

To order a new, additional or resized garbage, recycling or food and garden waste bin:

  1. Complete a Waste Collection Services application(PDF, 393KB) (fees may apply)
  2. Lodge your application:
  • Via email: Customer Services team
  • By post: PO Box 58, Malvern 3144               

Please note: application fees apply for most garbage and food and green waste bin requests, and a change to a service will result in a change to the annual garbage and food and green waste charges levied in your rates. Changes to your recycling service are free of charge.

Bin and annual waste service charges

Garbage

Service Request Fee
New 120 litre bin $50 per property
New 240 litre bin $100 per property
New Multi residential shared 240 litre bin
(allocated one per two apartments)
$50 per property
Additional 120 litre bin $50 per bin
Additional 240 litre bin $100 per bin
Change 120 litre to 240 litre bin $100 per bin
Change 240 litre to 120 litre bin No charge
Exchange  Shared 240 litre bin exchanged for 2 x 120 litre bins  $100 per exchange 
Replace  Lost or stolen bin  $50* 

* A Statutory Declaration or Missing Bin Declaration confirming the bin is missing or stolen is required or a $50 fee will apply.

Recycling

Service Request Fee
New Residential 240 litre bin (maximum two) No charge
New Commercial 240 litre bin (maximum two) No charge
Replace Lost or stolen bin $50*

* A Statutory Declaration or Missing Bin Declaration confirming the bin is missing or stolen is required or a $50 fee will apply.

Food and green waste

Service Request Fee
New 120 litre bin $20 per property
New 240 litre bin $20 per property
Additional 120 litre bin $20 per bin
Additional 240 litre bin $20 per bin
Change 120 litre to 240 litre bin No charge
Change 240 litre to 120 litre bin $20 per bin
Replace Lost or stolen bin $50*

* A Statutory Declaration or Missing Bin Declaration confirming the bin is missing or stolen is required or a $50 fee will apply.

Annual charge

An annual waste collection service charge is included in your rates notice.

Bin type
Size Annual charge
Garbage
120 litre bin
$268.00
Garbage 240 litre bin
$472.00
Food and green waste
120 litre bin
$97.90
Food and green waste 240 litre bin
$132.60
Recycling 240 litre bin
Free of charge


Food and green waste bins for apartments

Owners corporations or managing agents can request food and green waste bins on behalf of apartments. The owners corporation will be invoiced for the bins, not the individual property owners.

Fees

  • 120 litre bin: $96 a year per bin
  • 240 litre bin: $130 a year per bin
  • Administration fee: $20
  • Application fee: $20

Apply for a food and green waste bin