Timeline & Process of Debits - Learn to Swim

To keep your Learn to Swim lessons running smoothly, it’s important to stay on top of payments. Failed payments will incur a $5.50 fee, and lessons will be cancelled if fees remain unpaid.

See below for a detailed timeline of this process.

What happens on Debit Day? (Day 1 - Thursday)

Your payment is processed. Processing can take up to 6 days, depending on whether you use a credit card or bank account.
If the payment fails, a $5.50 rejection fee applies, and you will receive an automated email notification.

Is the payment reattempted automatically?

No. Parents/guardians must pay manually online or at the Centre.

Reminder emails

Day 10 (Saturday): First automated overdue reminder is sent.
Day 23 (Friday): Final reminder email (payment due by end of Day 26, Monday).

When are lessons cancelled?

If fees remain unpaid by Day 27 (Tuesday), lessons are cancelled and you will receive an email from our Learn to Swim Team.
Re-enrolment is only possible once all fees are paid.

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We acknowledge we are meeting on the Traditional Lands of the Wurundjeri Woi Wurrung and Bunurong peoples of the East Kulin Nations and pay our respect to their Elders past, present and emerging.
We extend that respect to all Aboriginal and Torres Strait Islander peoples. We acknowledge their living connection to Country, relationship with the land and all living things extending back tens of thousands of years.