Active Intro Pass

14-Day low-cost trial to Harold Holt Health Club

Thinking about becoming a member but want to try us out first? Try our Active Intro Pass.

For $25 you’ll get 5 visits to use over 14 days, with access to our Health Club facilities and classes.

Enjoy your trial? Join as a direct debit member, we’ll take $25 off your joining fee.

Why choose the Active Intro Pass

  • Access both the gym and classes for low-cost ($5 per visit)
  • Establish a sustainable health and fitness routine over two weeks
  • Get your money back if you decide to become a direct debit member

How to buy an Active Intro Pass

  1. Visit us in-centre at Harold Holt Swim Centre
  2. Reception will help you create a new or update an existing Xplor account
  3. Pay $25 and book your gym consultation

Gym consultation

A short 15-minute consultation with a gym instructor is required before you can start using your Active Intro Pass. This can usually be attended at the time of purchase, subject to availability, or scheduled at a later time if you prefer (but must be within 3-months of purchasing the pass).  

Consultation includes:

  • Gym walk-thru
  • Class booking information

Get your money back when you become a member

If you decide to join us as a direct debit Active Complete or Active Fitness member after using your Active Intro Pass, we will take $25 off your membership joining fee. This offer is valid for 14 days after your Active Intro Pass expires.   

  1. Visit us in-centre within 14 days after your Active Intro Pass expires
  2. Reception will add your finance information to your Xplor account (if applicable)
  3. Pay remainder of the joining fee and any pro rata membership fees.
  4. Receive your membership access fob or wristband.

Terms and conditions apply.

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Active Intro Pass terms and conditions

Eligibility

The Active Intro Pass is available to new members aged 16 years and older. To be eligible, individuals must not have previously held an Active Intro Pass, Get Active Pass, membership or visit pass with us.

Validity period

The Active Intro Pass includes 5 visits that are valid for 14 consecutive days from pass activation date. The pass is activated upon attending your gym consultation. Any unused visits will expire after the 14-day period.

Facility access

The Active Intro Pass provides access to the Harold Holt Health Club gym, group fitness classes and small group training. The pass does not include access to Prahran Summer Sessions or the aquatic areas at Harold Holt Swim Centre or Prahran Aquatic Centre.

Gym consultation
A gym consultation is mandatory before you can use the Active Intro Pass to access the gym or group fitness classes. You must complete a short consultation with a qualified gym instructor before your first visit.The consultation is designed to familiarise you with the gym and equipment and ensure you can use the facilities safely.

You can usually book your consultation at the same time you purchase the pass, subject to availability, or schedule it for a later date. The consultation must be completed within three months of purchasing the Active Intro Pass.

If you do not complete the mandatory gym consultation within three months of purchasing the pass, the pass will expire and can no longer be used. No refund will be provided, and you will not be eligible to purchase another Active Intro Pass.

No suspension or extension

The Active Intro Pass cannot be paused, suspended, extended, or otherwise altered for any reason.

Non-transferable and non-refundable

The Active Intro Pass is strictly non-transferable and non-refundable. It cannot be shared, transferred, assigned, resold or used by anyone other than the person who purchased the pass.

Reduced joining fee offer

Customers who purchase a Active Intro Pass are eligible to receive $25 off the standard joining fee when signing up for a direct debit Active Complete or Active Fitness membership. This offer is valid for 14 after the activated pass expires and applies only where a joining fee is payable. The discount cannot be used in conjunction with any promotion or offer that already waives the joining fee. Offer is redeemable in-centre only and is not transferable or redeemable for cash.

All other standard terms and conditions apply.