DELAYS: Due to high demand we are experiencing some delays with our service delivery, we appreciate your patience during this time.SERVICES: Stage 4 COVID-19 restrictions has impacted some of our facilities, services and programs.
View service changes here ....
There are lots of reasons why you might change your details and it’s important to let us know about these changes.
Here are some typical changes and how to inform us of them:
If you’ve changed your mailing address, let us know in writing.
There are two ways of doing this:
completing and sending us the Change of Mailing Address form(DOC, 243KB) by post, email or fax
sending an email to the Rates Department at firstname.lastname@example.org.
Please provide any alternative contact information (for example, phone numbers and email addresses) when you contact Council.
To change your name on Council records please download and complete this Change of Name form(DOCX, 221KB).
Provide a copy of your change-of-name certificate (birth, marriage, deed poll), confirming your name change.
Normally, your legal representative will send us a Notice of Acquisition of an Interest in Land detailing the terms of the purchase (or transfer) of your property.
A completed Notice of Acquisition form(PDF, 637KB) should be lodged within one month of property transfer.
Your legal representative will send a Notice of Disposition of an Interest in Land when you sell (or for some other reason no longer own) a property). This will provide the new property owner’s details.
You’ll be liable to pay rates for this property until we receive the Notice of Disposition form(PDF, 552KB).
All our Customer Service Centres are closed.
COVID-19 restrictions mean we’ve had to change the way people can get in touch with us, find out more.
Telephone: 8290 1333 (all hours)
Post: PO Box 58 Malvern Vic 3144
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Translated information about our services is available by clicking on your language below.
Mandarin – 普通话 9280 0730Cantonese - 廣東話 9280 0731Greek – Ellīniká 9280 0732Italian – Italiano 9280 0733Polish – Polski 9280 0734Russian – Русский 9280 0735Indonesian – Bahasa Indonesia 9280 0737Vietnamese – Tiếng Việt 9280 0748Other languages 9280 0736
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The City of Stonnington acknowledges that we are on the traditional land of the Boonwurrung and Wurundjeri people and offer our respects to the elders past and present. We recognise and respect the cultural heritage of this land.