Visit us in person

Visit us in person for Council advice and assistance, including payments, service requests and visitor information.

Stonnington Service Standards

We take pride in supporting our community and helping to ensure our residents can access our services quickly and easily. Our Stonnington Service Standards is our commitment to delivering highly valued service experiences for our customers and community.

Mutual Respect Charter

Our Mutual Respect Charter is based on the principle of mutual respect and cooperation and supports our values of providing a safe and respectful workplace. It outlines the rights and responsibilities of the community, Councillors and staff in all Council-related interactions.

Stonnington Council Customer Service and Visitor Hub

Visit us at Prahran Square for Council advice and assistance, including payments, service requests and visitor information.

Stonnington Service Centre

Visit our service centre in Malvern for Council advice and assistance, including payments, service requests and specialist advice on building and planning.