We take pride in supporting our community and helping to ensure our residents can access our services quickly and easily. Our Stonnington Service Standards are our commitment to delivering highly valued service experiences for our customers and community.
Our values are a part of who we are and how we act.
We know that working together means we get better results. We are a team, and together we achieve great things for our community.
Finding better ways to do things and sometimes doing things that haven't been done before keeps us challenged, inspired and relevant.
We encourage learning and create opportunities for people to grow and succeed for the benefit of our community.
We work hard to achieve great outcomes, and we like how it feels when people stop to say, 'great job!' So we strive for excellence and celebrate our success.
We communicate in a respectful, transparent and inclusive manner. Being open and honest in our communications allows us to make better decisions.
We do things the right way for the right reasons. We are responsible and accountable for our work and how we do it.
We're committed to providing excellent customer service to ensure high customer satisfaction.
We will: