Construction site and building safety issues

Dangerous construction sites 

If you believe a construction site may be causing immediate danger to the public, please call Council on 03 8290 1333 to report the issue right away. 

If your concern is regarding the welfare of workers on the construction site, please contact the WorkSafe officer of the specific site to report your concern.

Construction site issues

You can report the below non-urgent construction sites issues: 

  • building materials 

  • concrete works 

  • crane or lifting device 

  • dust, dirt or water run off 

  • excessive lighting 

  • landscape works 

  • scaffolding or gantry 

  • skip bins, site sheds and containers 

  • odours 

For contaminated water or soil issues, please contact the EPA to report your concern. 

Construction sites causing damage

You can report a construction site causing damage to public amenities for investigation. 

Public amenities includes: 

  • footpath  

  • kerbs or drains 

  • nature strips 

  • parking spaces, roads or laneways 

  • parks and reserves 

  • trees in a public area 

  • vehicle crossings 

Noise issues from building works

Building activity is permitted within these hours: 

  • Monday to Friday: 7am to 6pm 

  • Saturday: 9am - 6pm 

Activity is not permitted on public holidays and Sundays, unless a permit is obtained.  

If you are concerned about the level of construction noise during permitted hours, please contact the EPA to report your issue. 

If your concern is about noise outside permitted hours, you can report the issue to us for investigation 

Building or structure concerns

If you have a concern about an unsafe building or structure, you can report the following issues to us.  

  • fire safety concerns 

  • unsafe or dangerous structures 

  • suspected illegal building works 

If you wish to enquire about the building regulations of a building or structure, you can request it online. 

Parking issues

For issues relating to illegally parked construction vehicles, please call 03 9058 6600 and a parking officer will be dispatched to investigate.

 

Unsafe removal of asbestos by builder

If you have an issue with unsafe removal of asbestos by a builder, you can report it online. 

Report unsafe removal of asbestos by builder

 

Construction obstructing roads or footpaths

If you have an issue with a construction site obstructing roads or footpaths, you can report it online.

Report construction obstructing roads or footpaths

 

 

Other types of construction

Issues with public transport, train stations or roads works

Public transport, train stations or roads are managed by the following authorities: 

  • Trams: YarraTrams 

  • Trains and public transport stations: MetroTrain or Department of Transport 

  • Train tracks: VicTrack 

  • Roads: VicRoads 

Please contact them directly for help in resolving your issue. 

Issues with utility works (e.g. powerlines, NBN)

Utilities-related construction sites are managed by the relevant utility authority. Please reach out to the relevant utility company directly to report your concern.

Electrical

  • United Energy  

  • CitiPower 

Water

  • South East Water 

  • Yarra Valley water 

NBN

  • National Broadband Network

 

 

 

Communication

  • Telstra  

  • Optus 

  • TPG 

  • Ventia 

 

 

Gas:

  • Multinet Gas 

Unsafe removal of asbestos by neighbour

If you have an issue with the unsafe removal of asbestos by a neighour, you can report it online.

Report unsafe removal of asbestos by neighbour

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