Vodafone service outage

Customers may be experiencing difficulty in calling Council offices and facilities, including our libraries, maternal health, childcare and aquatics facilities due to a Vodafone outage.

Please submit your request via our online forms.

Report an issue

Close this announcement

You Are Here : Home / Services/Rates and property

Listen

Rates and property

Your rates

This section of the website covers everything related to Council rates, including how and when to pay them, how they’re calculated and whether you’re eligible for a concession.

We include with your annual rates notice a brochure explaining how your rates are calculated and how your rates are spent.

View the Rates-Explained-2022-2023.pdf

Pay your rates

Find out when and how to pay your rates including information on paying by instalments or as a lump sum, paying online via credit card, setting up direct debits, providing a cheque or paying in person and what to do if you are facing financial hardship.

How your rates are calculated

Find out how we calculate your rates, what to do if you disagree with our valuation, and what your rates pay for.

Property valuations and objections

Find out how properties are valued and how you can lodge an objection to a property valuation.

Receiving your rates notice

There are several ways to receive rate notices electronically. These include email, in bulk (for property managers), directly to accounting software (for businesses) and via BPAY. You can also obtain a copy rates notice for previous financial years after registering with Payreq.