Request a new, extra or different bin

We are currently experiencing a 4 to 6 week delay for the delivery of 240 L Food and Green Waste bins. We apologise for the inconvenience.

Make a change to your Council waste service. In most cases, you need to own the home or premises to do this because the waste charge might change in the rates notice.

Use the online form to:

  • order a new garbage, recycling or food and green waste bin
  • order an extra bin
  • upsize or downsize a bin
  • start a new service for a new build or newly occupied property.

There are some bin change restrictions that apply to apartments with more than seven units. You can request changes for large apartment blocks by calling us on 03 8290 1333.

Report a bin issue to let us know about an issue with a bin including if it's missing, damaged or stolen.

Change or order a bin

How much does my waste service cost?

When you start or change a waste service, there may be two separate costs:

  • An administration fee to make the change, like delivering or taking away a bin.
  • A charge on your rates notice.

We don’t charge anything for our recycling bins or service. Each property can have no more than two recycling bins.

Garbage

Service Request Cost
New 120 litre bin $55 per property
New 240 litre bin $105 per property
New Multi residential shared 240 litre bin
(allocated one per two apartments)
$55 per property
Extra 120 litre bin $55 per bin
Extra 240 litre bin $105 per bin
Change 120 litre to 240 litre bin $105 per bin
Change 240 litre to 120 litre bin No charge
Exchange Shared 240 litre bin exchanged for 2 x 120 litre bins $105 per exchange
Replace Lost or stolen bin No charge*

*You will need to send us a written statement confirming your bin was stolen.

Recycling

Service Request Cost
New Residential 240 litre bin (maximum two) No charge
New Commercial 240 litre bin (maximum two) No charge
Replace Lost or stolen bin No charge*

*You will need to send us a written statement confirming your bin was stolen.

Food and green waste

Service Request Cost
New 120 litre bin $25 per property
New 240 litre bin $25 per property
Extra 120 litre bin $25 per bin
Extra 240 litre bin $25 per bin
Change 120 litre to 240 litre bin No charge
Change 240 litre to 120 litre bin $25 per bin
Replace Lost or stolen bin No charge*

*You will need to send us a written statement confirming your bin was stolen.

Annual rates fee

We include a yearly waste collection cost in your rates notice.

Bin type
Size Yearly cost
Rubbish
120 litre bin
$354
Rubbish 240 litre bin
$708
Food and green waste
120 litre bin
$136
Food and green waste 240 litre bin
$184
Recycling 240 litre bin
Free of charge