Request a new, extra or different bin

New bin delivery delays due to supplier shortages

We are currently experiencing a delay in fulfilling new bin orders. Due to supplier shortages, it is taking up to six weeks to deliver orders for new bins. If you would like to speak to a member of our Customer Service team about this issue, contact 03 8290 1333.

Make a change to your Council waste service. In most cases, you need to own the home or premises to do this because the waste charge might change in the rates notice.

Use the online form below to:

• order a new food and green waste bin
• order an extra bin
• upsize or downsize a bin
• start a new service for a new build or newly occupied property
• request separate garbage bins instead of a shared bin.

To let us know about an issue with a bin instead, including if it’s missing, damaged or stolen, you can report a bin issue.

Request a new, extra or different bin

Owners corp food and green waste bin orders

How much does my waste service cost?

When you start or change a waste service, there may be two separate costs:

• An administration fee to make the change, like delivering or taking away a bin.
• A charge on your rates notice.

We don’t charge anything for our recycling bins or service. Each property can have no more than two recycling bins.