Emergency management for businesses

It is important for businesses to be aware of the emergency management steps they can take to stay informed and be prepared during and after emergencies. 

Emergencies can affect businesses, potentially causing disruption, damage, loss of income, injury or loss of life.

During life threatening emergencies, call 000. For support during non-life-threatening situations, call the SES on 132 500.

If you require translation and interpreting services, please call 13 14 50.

Planning for emergencies

Emergency management plan

The Australian Government outlines what businesses can do during and after an emergency to support their workers and business operations.

Research and planning can make sure you and your employees are prepared and can act quickly during an emergency.

An emergency management plan sets out the actions you can take before, during and after an emergency to protect your team and keep your business running. It does not need to be complicated but should be in written form and understood by staff and key stakeholders.

You can learn more and follow the template online. 

Business Handbook

The Stonnington Business Handbook outlines the steps businesses can the to be prepared for unexpected events that can cause disruptions to your business.

Image showing front cover of Stonnington's Businss Handbook 2026 with a female staff member assisting a female shopper.

Download the Business Handbook

Recovering after an emergency

Business resilience

A recovery plan allows you and your business to adapt more quickly to change and reduce the risk of disruption during emergencies.

Business Victoria provides information and resources that can help make sure your business is resilient, prepared and responsive.