Community satisfaction

Each year, Local Government Victoria conducts a state-wide local government Community Satisfaction Survey, where each council's performance is assessed by the community to identify areas for service delivery improvement.

The objective of the survey is to provide an insight into the community's perception of council and the services we offer - what we do well and areas we can improve.

Supporting documents

2020 Local Government Community Satisfaction Survey(PDF, 4MB)

2019 Local Government Community Satisfaction Survey(PDF, 3MB)

2018 Local Government Community Satisfaction Survey(PDF, 1MB)

2017 Local Government Community Satisfaction Survey(PDF, 2MB)

2016 Local Government Community Satisfaction Survey(PDF, 2MB)

For more information visit the Know Your Council website.