Contact us

Stonnington Service Centre

Visit our service centre in Malvern for Council advice and assistance, including payments, service requests, and specialist advice on building and planning.

Stonnington Council Customer Service and Visitor Hub

Visit us at Prahran Square for Council advice and assistance, including payments, service requests, and visitor information.

Report an issue

Report an issue online such as noise, burning off, abandoned vehicles, unsightly premises, footpaths and laneways, graffiti, or submit a request for services or maintenance.

Feedback and complaints

Provide feedback on Council services, programs and facilities, make a complaint or give us a compliment.

Lodge a claim for compensation

If you have sustained an injury, loss or damage that you believe was due to Council's negligence, you can lodge a claim for compensation.

Media enquiries

Please direct all media enquiries to our Communications team, who responds to requests on behalf of the City of Stonnington.

Get in touch

Service Centres

Temporary Closure
Stonnington Services and Visitor Centre and Stonnington City Centre Customer Service will be closed Friday 25 April.

Stonnington City Centre

311 Glenferrie Road, Malvern
Monday to Friday, 8:30 am to 5 pm

Stonnington Council Customer Service and Visitor Hub
Prahran Square, Chatham Street, Prahran
Monday to Friday, 8:30 am to 5 pm
Saturday, 11 am to 3 pm

Phone

03 8290 1333 (general enquiries, 24 hours)
03 8290 3329 (planning enquiries, during business hours)

National Relay Service

If you have a hearing or speech impairment, contact us through the National Relay Service (NRS).

For TTY, phone 13 36 77 then ask for 03 8290 1333.

For Speak and Listen, phone 1300 555 727 then ask for 03 8290 1333.

Internet relay users, connect to the NRS and then ask for 03 8290 1333.

Email

council@stonnington.vic.gov.au

Postal address

PO Box 58 Malvern Vic 3144

Social media

Connect with us on social media or send us a direct message via Facebook.

App

Snap Send Solve