Contact us

For all customer service requests please call 8290 1333 (24 hours). 

Our customer service team is operating over the phone and online from 8.30am to 5pm Monday to Friday (excluding public holidays).

The Stonnington City Centre at 311 Glenferrie Road, Malvern, is open with social distancing measures in place. Use our booking form to secure a time to speak to the team in person. 

Our customer service centres at Prahran Town Hall and Stonnington Depot remain closed until further notice.

For urgent enquiries after hours, call 8290 1333 and follow the prompts. In an emergency, call 000. 

Other ways to contact us