Construction site and building safety issues
Dangerous construction sites
If you believe a construction site may be causing immediate danger to the public, please call Council on 03 8290 1333 to report the issue right away.
If your concern is regarding the welfare of workers on the construction site, please contact the WorkSafe officer of the specific site to report your concern.
Construction site issues
You can report the below non-urgent construction sites issues:
For contaminated water or soil issues, please contact the EPA to report your concern.
Construction sites causing damage
You can report a construction site causing damage to public amenities for investigation.
Public amenities includes:
Noise issues from construction activity
Construction activity is permitted during these hours:
- Monday to Friday: 7 am – 6 pm
- Saturday: 9 am – 6 pm
Council can only investigate construction noise complaints if the noise occurred outside these hours.
Construction activity outside these hours is allowed if we have issued a building works outside of regular hours permit.
Emergency road and utility works and worker access to constructions sites are permitted at any time.
Construction noise outside permitted hours
If construction activity is affecting you outside permitted hours, you can report it to us for investigation.
To ensure we can assess the issue, please prepare all supporting documents, such as a Statutory Declaration or images, before making your report.
Report noise issues from construction activity
Construction noise during permitted hours
Council cannot investigate or act on construction noise that occurs within the permitted hours.
If construction activity is affecting you during permitted times, or seems too loud, please contact the Environment Protection Authority (EPA).
Building or structure concerns
If you have a concern about an unsafe building or structure, you can report the following issues to us.
If you wish to enquire about the building regulations of a building or structure, you can request it online.
Parking issues
For issues relating to illegally parked construction vehicles, please call 03 9058 6600 and a parking officer will be dispatched to investigate.
Other types of construction
Issues with public transport, train stations or roads works
Public transport, train stations or roads are managed by the following authorities:
Please contact them directly for help in resolving your issue.
Issues with utility works (e.g. powerlines, NBN)
Utilities-related construction sites are managed by the relevant utility authority. Please reach out to the relevant utility company directly to report your concern.
Electrical