Find what waste collection services your business can access, when your bins get collected and what to do for the single-use plastic ban.
Council provides free waste posters and stickers.
These can be placed in business waste areas, so items are sorted into the right bin.
Access to Council’s waste collection services
If you're running a business, you can use our Council waste collection or a private service. You can also use both at the same time.
If the waste your business produces doesn’t fit into Council standard bins or your bins need to be collected more frequently, you will need to hire a private collection.
If you choose to only use a private service, Council will still charge you a Base Waste Charge for general waste provision services such as public litter management, street sweeping and hard waste services.
To start a new Council service, order a new bin or change an existing one, fill out our online form.
Request a new or different bin
What business waste can go into Council bins
For a list of what goes in each type of bin, head to our searchable waste and recycling guide.
As a business though, you may produce types of waste that cannot go into any Council bin. These include:
- sharps
- potentially infectious of hazardous waste
- electronic waste and batteries
- cooking oil
- chemicals
- large, bulky items.
Bin collection dates
If you use Council's waste collection service, the same rules apply for businesses as they do for residents. The collection days are the same, and it depends on your business location.
Council's standard waste service is:
- Weekly garbage collection - one small 120L bin with a red lid
- Fortnightly recycling collection - one large 240L bin with a yellow lid. A property cannot have more than two recycling bins.
Businesses can also request a fortnightly food and garden organics collection. This is an opt-in service for businesses, and you can choose either a 120L or 240L bin with a lime green lid.
Find your bin collection day
Taking out your bins
When you take out your bins for collection, make sure:
- the bin is clean and sanitary
- you put it out no earlier than 3 pm before the collection day
- it’s placed at the front of your property adjacent to the kerb
- it isn’t in the way of footpath or road users
- the bin and contents don’t weigh more than 60kg
- the bin lid is closed
- there is no waste spilled on the ground
- the bin is put back on your property the same day as collection, or within 24 hours if the business is closed that day - bins cannot be stored on Council land
- you don't remove the bin from your property.
If you see a bin in breach of these rules, you can report the bin.
Hard waste collection for businesses
Council hard waste collection is available for commercial properties. There are two collections a year, in autumn and spring.
Commercial hard waste collection is different to residential because you must book through our contractor. This is to organise a specific location to leave your waste where they will collect it.
Make sure you book your hard waste collection before the cut-off date. We'll make the booking details available about a month before the collection date.
Home-based businesses
If your business is set up in a residential property, you must use our Council waste collection service. You cannot use a private service.
If you are producing too much waste to fit into Council bins, it’s time for your business to move into a more suitable commercial property.
To find out about what this can involve, contact our Business Concierge.