Rates refund request

The City of Stonnington has moved to a new online service system. There may be processing delays during the transition period.

If you have overpaid rates with City of Stonnington, you can request a refund.

Key information

If you start to make a payment in our online platform but don't complete the transaction, you must wait 15 minutes before trying again.

How to lodge a refund request

It is mandatory to provide proof of payment to request a refund. Please include this with your request.

Log in to the platform to lodge your refund request. If you don’t have an account, you can sign up. Find out more about our online services.

Lodge a refund request

You can track the progress of your applications anytime through the platform.