Register an accommodation business

The City of Stonnington has moved to a new online service system. There may be processing delays during the transition period.

You must register accommodation businesses. This applies if you are taking over an existing business or starting a new one.

You need to register:

  • hotels and motels
  • rooming houses
  • hostels
  • student accommodation
  • holiday camps
  • residential accommodation.

You don't need to register:

  • houses under exclusive occupation of the occupier
  • self-contained flats under exclusive occupation of the occupier
  • houses, buildings or structures under part 4 of the Residential Tenancies Act 1997
  • vessels, vehicles, tents and caravans
  • public hospitals and registered health service establishments
  • retirement villages.

We determine your maximum capacity using information you provide on the number of rooms, room sizes, length of stay and maximum number of guests/tenants.

In addition, if you are:

  • taking over an existing food business, we recommend that you apply for a property enquiry report
  • planning to renovate your business, we recommend that you apply for a fit-out assessment. If officers inspect your premises and it does not meet requirements, you will need to make further rectification work.

Key information

If you start to make a payment in our online platform but don't complete the transaction, you must wait 15 minutes before trying again.

How to register

Prepare your documents

If you are a rooming house operator, you will need a license from Consumer Affairs Victoria.

Register online

Log in to the platform to register. If you don’t have an account, you can sign up. Find out more about our online self-service platform.

Once logged in:

  • select ‘All applications and permits' under Apply for something
  • find ‘Accommodation Business Application’ and select ‘Start’
  • follow the prompts.

Register an accommodation business

You can track the progress of your applications anytime through the platform.

Have your premises inspected

An environmental health officer will contact you to organise a time to visit your premises for inspection.

Receive approval

We'll send you a report advising if your business is compliant or if there are any issues to address before you start operating.

Pay the registration fee

Once we've inspected your premises and approved your registration, we'll email you an invoice for the business registration fee. You can pay this online.

Start trading

We will send your Certificate of Registration via email.

You’re now ready to trade in the City of Stonnington!

Cost

4 rooms/apartments or more: $438 plus $57.50 per room/apartment (up to a maximum fee of $4,360)

New business support

Use our Permit Finder if you’re not sure what permits you need.

Our Business Concierge is also available to help you understand what permits you need. Email businessconcierge@stonnington.vic.gov.au or call on 03 8290 1333.

Contact us

Email

health@stonnington.vic.gov.au

Phone

03 8290 3393