Apply for an animal registration refund

You can apply for a partial refund of your registration fee if your pet is:

  • deceased (before 10 October of the current registration period)
  • no longer residing in Stonnington (before 10 October of the current registration period)
  • desexed (before 10 October of the current registration period or within 6 months of initial registration).

Your refund will not include the State Government levy of $4.39.

How to apply

Prepare your application

You will need to provide:

  • reason for your refund
  • your pet's details including their Animal ID/Tag Number
  • the date of your last registration payment
  • your pet's new address (if moving to a new municipality)
  • details of the bank account where you want your refund issued. 

Apply online

To improve customer data security, from 7 November 2026 our self-service portal requires a 15 character password. If your current password does not already meet this requirement, you will be prompted to enter a new longer password when you log in.

  • select ‘Animal Registration’ in the drop-down under Refund Details
  • follow the prompts.

Apply for an animal registration refund 

Receive your refund

If your application is approved, your refund will be issued to your nominated bank account.

Registration fees

View pet registration fees.

Contact us

Find out how you can get in touch