Pet or animal issues

If you have a pet or animal concern, we may be able to help. For animals or pets that you have found requiring urgent pick up, please call us on 03 8290 1333 so we can respond immediately.  

If you suspect your pet or a native animal may have eaten bait, contact a vet immediately. You can also find information on pet or animal baiting at RSPCA, Ask A Veterinarian and Vets On Call

Pets 

Dog barking or animal noise

If you are concerned about a barking dog or animal noise, we suggest talking to your neighbour or building manager first. 

For tips, as well as a letter template to help you raise the issue with your neighbour, visit dealing with barking dogs

If you are unable to resolve the issue with your neighbour, you can report your concern to us. 

We will provide you with a Dog Barking Diary to record the behaviour so we can investigate the issue. 

Report dog barking or animal noise

Animal welfare or cruelty

If you witness or suspect animal cruelty including neglect or abandonment, report it to the RSPCA

For urgent matters, please call Victoria Police on 000

If you have concerns about an animal's welfare, we suggest reporting it directly with the RSPCA. The RSPCA has the authority to investigate animal welfare issues. 

If you are concerned about an animal kept in unclean or unsanitary areas, you can report it to us to investigate. 

Lost or missing animal

If your concern relates to a lost or missing animal, you can report it online.  

Found animal

If you’ve found a domestic animal, such as a dog or cat, and you are unable to return it to it’s owner, you can report it to us online. For urgent pick-up or if the animal is in danger, please call us.   

If it is not urgent, you can report it to us and we will reach out with more details.

Report a found animal for pick up

Dog attacks or threatening behaviour

If the attack or threatening behaviour is occurring right now, contact Council immediately

Otherwise, please report to us online and we will investigate the issue.  

Dogs off-lead outside of designated areas

If the dog is off-lead in an on-leash area right now, contact Council immediately

If this is a recurring issue and you know who the owners are, please report it to us and we can investigate the issue. 

Owner not picking up dog waste

If there is dog waste in public areas, you can report it to us to clean during our next street cleaning. If this is a recurring problem and you’ve identified the owner, please report it to us and we can investigate the issue. 

Concerns with a domestic animal business

You can report any concerns with a domestic animal business such as pet shops, animal shelters or overnight boarding facilities. Any photos of the issue would be useful for Council's investigation. 

Keeping of extra animals

If you believe someone is keeping additional animals illegally, contact us to report the issue. 

If you wish to register an additional animal, you can register it online.  

Local wildlife

Bees and wasps

If you have an issue regarding bees or wasps, you can report it online.

Ducks

If your concern relates to the removal of ducks, we suggest waiting a few days as they tend to leave on their own accord.

You can report the matter to the Department of Energy, Environment and Climate Action and a wildlife duty officer will investigate after a few days.

Feeding of stray animals

If your concern is related to the feeding of stray animals and birds, contact us and ask for our Animal Management team.

If you suspect your pet or a native animal may have eaten bait, contact a vet immediately. You can also find information on pet or animal baiting at RSPCAAsk A Veterinarian and Vets On Call.

Animal has eaten bait

If you suspect your pet or a native animal may have eaten bait, contact a vet immediately.

You can also find information on pet or animal baiting at RSPCAAsk A Veterinarian and Vets On Call.

Feral cats

If your concern is related to feral cats, contact us and ask for our Animal Management team.

Foxes

For concerns related to foxes, visit Department of Energy, Environment and Climate Action or call 136 186.

Alternatively, call our Animal Management team on 03 8290 1333 and we may be able to help.

Injured wildlife

For concerns related to sick, injured or orphaned native wildlife, call Wildlife Victoria on 03 8400 7300.

For more information, visit Wildlife Victoria.

Non-native species

For issues with non-native animals such as foxes, rabbits, deer or livestock, call the Department of Energy, Environment and Climate Action on 136 186.

Possums

Stonnington is home to two varieties of possum - the Common Brushtail Possum and the Common Ringtail Possum.

While living with possums isn't always easy, it is possible to live in harmony in our shared urban spaces.

Possums are protected by law, and you have a legal obligation to deal with possums humanely. Possums can be trapped to remove them from a roof but must be released on the same property within 50 metres of the capture site.

One of a possum's biggest challenges is finding shelter and nesting sites. The Brushtail possum will often seek shelter in our roof spaces and wall cavities. Ringtail possums rarely enter a roof, preferring to build a shelter in dense foliage metres off the ground.

If a possum is living in your roof or wall, we suggest contacting a professional commercial service. If possums are a nuisance in your home, visit the Department of Energey, Environment and Climate Action website or the Sustainable Gardening Australia website for tips on managing possums.

If you find an injured possum, call Wildlife Victoria toll free on 1300 094 535.

Pests and rodents

We can only manage the issue if it is a rodent or mosquitoes coming from a private residence, parks or nature strips affecting your private property.

If you do not know where it is coming from, please contact pest control.

If you notice pests or rodent at a business, please reach out to that business directly to let them know about your concern.

Report pests and rodents

Swooping birds

Being aware of swooping areas can also help us avoid venturing into these birds' territories and take extra precautions while they are protecting their nests and young.

The Victorian Swooping Bird Map shows locations where people were swooped, mainly during the annual spring breeding season.

Snakes

If your concern is related to snakes, call our Animal Management team on 03 8290 1333.