Online service system update

The City of Stonnington has moved to a new online service system. There may be delays registering for the system, making online payments and processing applications during the transition period.

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Contact us

The City of Stonnington is here to help. You can get in contact by making a service request online, calling us or visiting us in person.

For general enquiries, you can call 03 8290 1333 at any time.

For parking infringements, you can call 03 9058 6600 or read about how to pay or manage a parking fine.

For planning enquiries, you can call 03 8290 3329 during business hours.

National Relay Service

If you have a hearing or speech impairment, contact us through the National Relay Service (NRS).

For TTY, phone 13 36 77 then ask for 03 8290 1333.

For Speak and Listen, phone 1300 555 727 then ask for 03 8290 1333.

Internet relay users, connect to the NRS and then ask for 03 8290 1333.

Our online self-service platform

Apply for permits, make payments, request services and report issues via our online platform.

Report an issue

Report an issue online such as noise, burning off, abandoned vehicles, unsightly premises, footpaths and laneways, graffiti, or submit a request for services or maintenance.

Visit us in person

Visit us in person for Council advice and assistance, including payments, service requests and visitor information.

Provide your feedback

Provide feedback on Council services, programs and facilities, make a complaint or give us a compliment.

Lodge a claim for compensation

If you have sustained an injury, loss or damage that you believe was due to Council's negligence, you can lodge a claim for compensation.

Media enquiries

Please direct all media enquiries to our Communications team, who responds to requests on behalf of the City of Stonnington.

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