Accessible Parking Permit

Accessible parking in Victoria is now managed by VicRoads under the Accessible Parking Permit Scheme (APP).

The City of Stonnington works with you to process your application, replacing our previous Disabled Parking Permit. You can apply either as an individual or on behalf of your organisation.

Apply as an individual

Step 1.Apply for a permit

Apply for a new permit, or renew or replace a permit through the VicRoads website.

Make sure you leave enough time for VicRoads to process your application. It can take up to 15 business days from when you submit it, and there is no option for a temporary or interim permit.

Apply now

If you need a paper form, contact our Customer Service centre.

Step 2.Receive your application reference number

Once you complete the online application form, you will receive a reference number via SMS.

Step 3.Take the reference to your GP or OT

Take your reference number to the next appointment with your general practitioner (GP) or occupational therapist (OT).

They will complete an online assessment and submit your application on your behalf.

Step 4.Receive your permit

Council will review your application and if successful, you will receive your Accessible Parking Permit.

You can choose to receive your permit in the post or collect it from our Customer Service Centre at 311 Glenferrie Road, Malvern.

Apply as an organisation

Step 1.Apply for a permit

Apply for a new permit, renew or replace a permit through the VicRoads website.

Apply now

Step 2.Receive your application reference number

Once you complete the application form, you will receive an application reference number via SMS and email.

Step 3.Receive your permit

Council will review your application and if successful, you can pick up your your permit from one of our Customer Service Centres.

Permits cannot be mailed to your organisation. When collecting permits, you will need to show evidence:

  • of business registration
  • that the vehicle/s are registered to your business.

Frequently asked questions (FAQs)

What is the Accessible Parking Permit Scheme (APP)?

The APP scheme is a more simple, consistent and fairer process that replaces Council’s previous Disability Parking Permit. Improvements include:

  • new temporary permits for six, 12 or 24 months
  • increased permit length to five years for individuals
  • a new permanent disability classification, so you don’t need a new assessment for future permit renewals
  • a new single and secure state-wide permit design that will reduce the misuse of permits
  • occupational therapists as assessors, in addition to GPs

Double time (green permits) and permits for organisations will remain the same.

What type of permits will be issued under the Accessible Parking Permit Scheme?

The scheme will offer the same permit types as the old process you’re used to, including:

  • an Australian Disability Parking (ADP Permit), formerly a Category 1 or ‘blue’ permit
  • a Victorian Double Time accessible parking permit, formerly a Category 2 or ‘green’ permit
  • an ADP Permit for organisations.

What do I do if I don't have a mobile phone?

To apply online, you will need a mobile phone to receive a reference number via SMS. Give this reference number to a GP or occupational therapist to complete your application.

If you do not have a mobile phone or do not have access to one, please contact us for a paper application form on 03 8290 1333. Please note that the processing time for paper applications is longer.

Why have I been granted a green permit when I used to have a blue permit?

Only your mobility issue is considered when determining which permit type you will be granted. Your personal preference or request isn’t considered.

If you believe your GP or occupational therapist has incorrectly assessed your mobility issue or medical condition, you may start a new application with an assessment from a different medical professional.

If you wish to dispute the eligibility criteria or operation of the Accessible Parking Permit scheme, you can request an explanation from VicRoads at accessibleparking@roads.vic.gov.au or call 1300 965 677.

 

Where do I go for more information about the APP?

Find more information about the scheme and answers to common questions on the VicRoads website.

 

 

Related information

Contact us

Phone

03 8290 1333

Email

council@stonnington.vic.gov.au
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