Accessible parking in Victoria is now managed by VicRoads under the Accessible Parking Permit Scheme (APP).
The City of Stonnington works with you to process your application, replacing our previous Disabled Parking Permit. You can apply either as an individual or on behalf of your organisation.
Apply for a new permit, or renew or replace a permit through the VicRoads website.
Make sure you leave enough time for VicRoads to process your application. It can take up to 15 business days from when you submit it, and there is no option for a temporary or interim permit.
If you need a paper form, contact our Customer Service centre.
Once you complete the online application form, you will receive a reference number via SMS.
Take your reference number to the next appointment with your general practitioner (GP) or occupational therapist (OT).
They will complete an online assessment and submit your application on your behalf.
Council will review your application and if successful, you will receive your Accessible Parking Permit.
You can choose to receive your permit in the post or collect it from our Customer Service Centre at 311 Glenferrie Road, Malvern.
Apply for a new permit, renew or replace a permit through the VicRoads website.
Once you complete the application form, you will receive an application reference number via SMS and email.
Council will review your application and if successful, you can pick up your your permit from one of our Customer Service Centres.
Permits cannot be mailed to your organisation. When collecting permits, you will need to show evidence:
The APP scheme is a more simple, consistent and fairer process that replaces Council’s previous Disability Parking Permit. Improvements include:
Double time (green permits) and permits for organisations will remain the same.
The scheme will offer the same permit types as the old process you’re used to, including:
To apply online, you will need a mobile phone to receive a reference number via SMS. Give this reference number to a GP or occupational therapist to complete your application.
If you do not have a mobile phone or do not have access to one, please contact us for a paper application form on 03 8290 1333. Please note that the processing time for paper applications is longer.
Only your mobility issue is considered when determining which permit type you will be granted. Your personal preference or request isn’t considered.
If you believe your GP or occupational therapist has incorrectly assessed your mobility issue or medical condition, you may start a new application with an assessment from a different medical professional.
If you wish to dispute the eligibility criteria or operation of the Accessible Parking Permit scheme, you can request an explanation from VicRoads at firstname.lastname@example.org or call 1300 965 677.
Find more information about the scheme and answers to common questions on the VicRoads website.