How to apply
Prepare your application
You will need to provide:
- reason for your refund
- your pet's details including their Animal ID/Tag Number
- the date of your last registration payment
- your pet's new address (if moving to a new municipality)
- details of the bank account where you want your refund issued.
Apply online
- select ‘Animal Registration’ in the drop-down under Refund Details
- follow the prompts.
Apply for an animal registration refund
Receive your refund
If your application is approved, your refund will be issued to your nominated bank account.