Stonnington City Centre service centre

Stonnington City Centre.jpg

Use our booking form to secure a time to speak with our customer service team and help us keep waiting time to a minimum. Providing as much information as possible will mean we can prepare for your visit and have the necessary information available.

Walk-ins to our Malvern customer service centre are still allowed, but priority will be given to people who have booked in advance. A staff member will greet you and advise the estimated waiting time, covered areas and seating are available nearby.

Please call us on 03 8290 1333 if you have any questions.

Visit the Stonnington City Centre and speak to our customer service team for Council advice and assistance, including:

  • payments
  • lodgement of applications and permits
  • parking permits
  • service and maintenance requests
  • reporting an issue
  • recycling of household batteries, mobile phones and CDs.

Planning and building advice 

We have building surveyors and planners on duty to assist with general building and planning enquiries. For more information visit Planning and building.